Mercedes-Benz and Sprinter Service Center
Welcome to our Service Department in Oklahoma City
At Mercedes-Benz of Oklahoma City, our dealership has been in business under the current owners since 1999. We take pride in building lifelong relationships with our clients and serving them for years to come. If you stop in for service or parts, you will see why our customers keep coming back. Our entire team is dedicated to providing only the best in customer service; which you will see by our quick and thorough response to any requests, transparent communication, listening to your individual needs, and guaranteeing you are comfortable all the way through your service experience.
When you bring your Mercedes-Benz, Sprinter Van, or Metris Van to Mercedes-Benz of Oklahoma City you get more than basic service. You can depend on us, your Authorized dealer, to be equipped with the latest diagnostic technology and training from Mercedes-Benz. You will be confident in our commitment to your satisfaction. Our factory-certified technicians are trained to use the latest techniques, technology, and tools.
Mercedes-Benz gives you every tool at our disposal to ensure your vehicle performs the way it did when you first hit the road. Find a specified maintenance schedule and explore prepaid maintenance options for new and certified pre-owned models alike.
After each 10,000-mile or 12-month interval, whichever comes first, our expert technicians can use a rigorous 27-point service checklist to keep your Mercedes-Benz running effortlessly for the next 10,000. Learn more about our A Service and B Service here.
Why Service at Mercedes-Benz of Oklahoma City?
For more than thirty years, the staff of Mercedes-Benz of Oklahoma City has provided the highest level of service and care.
At Mercedes-Benz of Oklahoma City, we strive to outfit you with the finest automotive experience while treating you with the respect, honesty, and friendliness that Oklahomans are known for. Buttoned-up German engineering delivered with an Oklahoma smile. When you service at Mercedes-Benz of Oklahoma City, you will receive the highest level of service.
We proudly offer:
- Genuine Mercedes-Benz Parts
- Certified Mercedes-Benz Technicians
- Express Service
- AMG® Display Area
- Shuttle Service & Loaner Vehicles
- Free Car Wash with any Service
- We offer the option to conveniently and securely pay your service bill online. Please ask your service advisor for details.
We recommend you consult Mercedes-Benz of Oklahoma City for information about your particular vehicle’s scheduled service needs.
Your service technician has a passion for Mercedes-Benz performance.
Our technicians have undergone extensive training to achieve world-class expertise.
Your service team at Mercedes-Benz of Oklahoma City is dedicated to keeping your vehicle running safely and efficiently.
The Mercedes-Benz Experience: Luxury, Comfort and Convenience
The Right Choice
When you choose to bring your Mercedes-Benz to an authorized dealer for service, you decide to give it an excellent treatment.
Our relaxing waiting area is equipped for your comfort and convenience.
- Stay productive with free Wi-Fi
- Relax with coffee, drinks, snacks, and television
- Stay active and test drive a new vehicle
- Get healthy in our state-of-the-art fitness center
Some services take extra time to complete. If you need a loaner vehicle or shuttle service we will have one available for you.
We have convenient service hours to make scheduling your service and dropping off or picking up your Mercedes-Benz easy in OKC. We are conveniently located on the Broadway Extension in Edmond and offer shuttle rides or loaner vehicles. Schedule your service appointment today!
Our service team will treat you like family, without compromise. We know that your Mercedes-Benz is important to you, and we’ll work with you to ensure it runs as well as it’s supposed to for the extent of its lifespan.
In an effort to make the transition as easy as possible for our customers who have enjoyed the proximity to their work and home of our downtown location, we will be offering a complimentary valet service to customers. Learn more about Service Valet in Oklahoma City.
Mercedes-Benz Service Technician Awards
Mercedes-Benz has developed Bronze, Silver and Gold medallions to recognize technicians with 10, 15 and 20 years respectively. At 25 years, technicians can choose from a personalized engraved gift.
We currently have 29 technicians and 1 shop foreman. 13 are master certified and in total, the collective Mercedes-Benz experience is 282 years. By the end of December 2019, 50% of our team will have 10+ years, and Riley just celebrated 40 years with the brand (October 1, 1979).
Mercedes Me Connect
Whether you’re starting your engine, getting customer support or simply checking your fuel, Mercedes me connect is here to make life easier. Mercedes me connect benefits:
Start your engine – anytime, anywhere.
Mercedes me connect lets you prepare for any trip using the Remote Engine Start feature.
Get up-to-the-minute vehicle data.
Mercedes me connect provides a quick snapshot of your mileage, fuel level, tire pressure, fluids and more.
Protect what matters most.
Using advanced alarm technology, Mercedes me connect notifies you immediately of any forceful exterior impact as well as any interior movements when your vehicle is parked and locked.
Please contact us to learn more about Mercedes me connect.