️ ️ Are you kidding me? MERCEDES is MERCEDES! Top of the line, PERIOD.
Very pleasant experience. The staff was friendly and helpful. I had 2 bad tires so thankful they caught that. Like the new location. Michael Challis was very nice to work with.
I recently brought my Mercedes in for a routine service. I love how quickly I’m taken care of when I arrive. My experiences here have always been positive.
Marleanea was very professional and great to work with. The service was for the seat bag recall campaign. The long term problem with an infrequent chime was eliminated with an electronics update. Carl the german vehicle tech talked to me regarding the access control module and why it was removed by a recall campaign. All is now well. Thank You. John Verhey Traverse City, MI
Very efficient and helpful. The vehicle was properly diagnosed and managed. The service was courteous and timely. I highly recommend it. I would give the dealership an”excellent” rating.
I appreciate the excellent efforts all members of the team made to assist me. They went above and beyond, eventhough I did not select the vehicle I initially inquired about, I can see myself calling on them again for a car in the future
Lance is great! He’s professional, knowledgeable and personable. He always comes through and does what he says he’s going to do. I’ve purchased seven Mercedes here and will continue to do so because of my outstanding sales and service experiences.
Both Brenden and the service department as a whole took excellent care of us and our needs. We service all of our Mercedes needs through this location
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