Customer Testimonials

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Google Jan 26, 2021

Great 👍 place to buy a good car

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Google Jan 25, 2021
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DealerRater Jan 6, 2021

Everyone was professional, friendly, and helpful! We will highly recommend your dealership in the future. Jared is a fantastic salesman and Auri was very helpful with explaining all the bells and whistles of our new car. Derek stepped in to help me with test drives when Jared was with another customer one day and he was also very helpful. The wonderful staff made this a very positive car-buying experience!

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DealerRater Jan 6, 2021

Fabulous people and great customer service. Super friendly. I was very pleased as soon as I met the sales team and staff. Great job by everyone.

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Google Jan 6, 2021
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Google Jan 5, 2021
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Google Jan 5, 2021
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Google Jan 4, 2021

Very friendly, parts center stayed open longer for me so I could buy a part. Greeted by most staff as I walked throughout dealership

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Google Jan 1, 2021

Best dealership in the city- my fiance recently purchased a vehicle from Anthony. He was quick to respond and give us all the info upfront as we both travel for work and aren't in town most days. Definitely recommend if you're looking for a MB!

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DealerRater Dec 30, 2020

I had an overall great experience with Debra from start to finish. She was very welcoming, informative, and prompt with communication. I'll definitely return!

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DealerRater Dec 30, 2020

Derek was extremely profressional and courteous. He explained all the features of my car to me and called me after the purchase to ensure everything was going well. I highly recommend him to anyone who is in the market for a Mercedes!

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DealerRater Dec 23, 2020

I really appreciate all that Jeremy & finance (Edward) did to help my vision come true! Jeremy made me confident in him & trusting the process! #CLS

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DealerRater Dec 23, 2020

Jeremy did an incredible job throughout the entire sales process. I first spoke with him months ago letting him know what it was that I was looking for, and to reach out to me when he saw something that might fit my need. The next time we spoke he had exactly what I was looking for. The sales process was incredibly easy and there were no surprises which is rare. Highly recommend!

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DealerRater Dec 22, 2020

Jeremy is very professional, knowledgeable, and does not pressure the car buyer. My wife and I have purchased numerous cars over the years and Jeremy is the best and most courteous salesman we have ever dealt with on a car purchase. Jeremy goes the extra mile for his customer during and after the sale. This dealership is excellent and highly recommended.

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DealerRater Dec 22, 2020

I owned Rover, Porches and Maserati , 2018 first experience with Mercedes E43 , Now I own a GLC E43 product and Jeremy Williams make the difference

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DealerRater Dec 18, 2020

Mercedes of Oklahoma City was a pleasure to work with. The sales staff listen to my needs and showed us only the vehicles with those options. They were very knowledgeable about the cars they are selling. It was a low pressure easy car buying experience. I would highly recommend their dealership!

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DealerRater Dec 17, 2020

Very comfortable . Pleasant atmosphere and a very professional sales person. Dann was pro from the get go . He gave us plenty of time for us to lead him to the right car for us. With 49 years of sales experience myself, I appreciated and even enjoyed the way he handled the situation.

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DealerRater Dec 16, 2020

Great sales experience with Jeremy! Not a pushy sales experience at all. Great finance experience. All addon services were explained very well. Once purchased, had a fantastic experience with Auri explaining all the bells and whistles, and setting up my car! It's been a wonderful experience! Great team work!

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Google Dec 15, 2020

Great service and the staff was very friendly.

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DealerRater Dec 14, 2020

Professional Informed No hard sell Thoughtful Michael is urbane and informed and puts the customer first I would always value working with Michael, he ensures you get the car you want

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Google Nov 24, 2020

Great selection, top notch service and our preferred dealership in the Metro. We'd purchased from here when we moved here a few years back and were quickly reminded what we loved from our first go around. Everyone at the dealership seems to legitimately care and they dont merely get into conversations for the sake of seeming friendly. They opened themselves to our kids and actually interacted with them as opposed to just tolerating them. MBOKC will continue to get our business and we'll refer anyone we meet to see what they are missing.

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Google Nov 21, 2020
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DealerRater Nov 20, 2020

This is our second Mercedes and it has been a very enjoyable experience. Jeremy did an exceptional job. We will definitely recommend to friends. Thank you!

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DealerRater Nov 18, 2020

We are an MB family currently with 4 MB vehicles. We like the no pressure buying experience. Jeremy is a pleasure to work with, very professional and really knows the operational details of each car. Really appreciate their Covid-19 protocols which made me comfortable. If you are looking for luxury and performance you can’t go wrong at MB.

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Google Nov 16, 2020

It’s always an enjoyable experience when I visit MBOKC! We keep buying Mercedes vehicles because the service department is the best! Seriously! The service team there is too notch and the reason we keep buying Mercedes Benz. George is our favorite service manager, the technicians are great at what they do, Frank ensures our loaner is cleaned and ready for us... I could go on. Jared, helped us with our recent purchase and was very knowledgeable about the cars and very helpful! Overall the best dealer in OKLAHOMA! We even tried the other dealer in Tulsa and they didn’...

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Google Nov 5, 2020

Great experience, even greater car & outstanding salesman & new friend, Kevin Bratcher...

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DealerRater Nov 4, 2020

These folks care about their customers and don't just give customer service good lip service. Everyone from our sales associate, up through management, gave us attention and actually wanted to hear our concerns and desires in our next vehicle. We definitely believe in this dealership and their mission.

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Google Oct 31, 2020

Courteous, helpful people.

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DealerRater Oct 28, 2020

Marlena has been very helpful with my Mercedes Sprinter camper van. I also was very pleased with the service technician who did work on the van. He took time to come out when I was picking up my van to explain some issues to me about an adjustment I had requested.

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DealerRater Oct 24, 2020

Very high quality dealership with top professional staff. They are serious about gaining customers and offer prices more competitive than other dealers. They were sure a good satisfying experience.

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DealerRater Oct 23, 2020

Very professional staff and Hamblett was courteous and answered all our questions. We did not intend to buy a new car today but were very impressed with the car and happy with the deal.

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Google Oct 18, 2020

Wonderful, professional place. Visitors are treated with exceptional and gracious service. Always look forward to going.

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DealerRater Oct 15, 2020

I bought a 2017 SL550 from long distance since I couldn't travel to OKC due to the pandemic, dealing with Anthony Heflin of MBOKC's internet sales department. Everything about my buying experience was top notch. I asked Anthony to make a video of the entire car from all angles with particular emphasis on the operation of the convertible hardtop and it was done promptly, assuring me that all was in good working order. The car was delivered by truck, on time and in perfect condition. A few weeks later I noticed that there was no passenger side floormat. I ...

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Google Oct 15, 2020

I bought a 2017 SL550 from long distance since I couldn't travel to OKC due to the pandemic, dealing with Anthony Heflin of MBOKC's internet sales department. Everything about my buying experience was top notch. I asked Anthony to make a video of the entire car from all angles with particular emphasis on the operation of the convertible hardtop and it was done promptly, assuring me that all was in good working order. The car was delivered by truck, on time and in perfect condition. A few weeks later I noticed that there was no passenger side floormat. I ...

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Google Oct 9, 2020
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DealerRater Oct 4, 2020

Friendly, good products, clean, open service bays, accommodating to customers. This is my first experience and it’s been enjoyable. Many more to come. Thanks

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DealerRater Oct 3, 2020

Jeremy Williams and the entire sales dept was friendly, professional and eager to ensure complete satisfaction in all areas of the sale, as well as after the sale.

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DealerRater Oct 2, 2020

Paul and Marlenea in the service department were incredibly helpful when we brought our Sprinter Van into the service department on our cross country trip. This was the 3rd Mercedes dealer we stopped at because we were having engine trouble. The first two dealerships incorrectly diagnosed the problem and assured us everything was fixed. When we got 1200 miles from home, the check engine light came on again. Paul quickly diagnosed the problem and they even had the parts sent over night and fixed it the next day so we could get back on the road. They gave us a loaner ...

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DealerRater Sep 19, 2020

We have had the pleasure of working with Aslan for several years and multiple vehicles. Over that time not only has he repeatedly exceeded our expectations, but he has also become a friend. We have and will continue to work with as well as confidently refer others to Aslan.

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DealerRater Sep 19, 2020

Mercedes-Benz of Oklahoma City’s Service Department is by far one of the most professional class act service department’s that I have dealt with! I recently had my Airstream Interstate Van serviced here and they did an absolute wonderful job. Marlena Steffens was my Sprinter Service Advisor and she was fantastic with her professional handling of overseeing the repairs on my van. Ms. Steffens was very thorough in communicating to me exactly what needed to be done, what was being done and the time it would take to complete. Marlena Steffens is definitely an asset to Mercedes-Benz of Oklahoma ...

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Google Sep 18, 2020

Great overall experience! Selection and customer service was amazing. Although they didn't have the color of the model with the trim package I was looking for, they quickly acquired one from another dealership before I left the OKC dealership. They even came and picked me up from 1 hour away so I can drive the new car home. Great customer service!! The only down side I experienced was it took a week to get the car to the dealership and it was missing a front grill badge. The car was 5 hours away and I feel they could've moved more ...

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Google Sep 18, 2020

Excellent service

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Google Sep 18, 2020

My recent experience with Mercedes Benz OKC was as usual an exemplary experience with my service technician Nick Bankston. Nick always, always exceeds the standard for customer service. I had a wiper that broke and Nick as per the norm got me in with little of no notice, got the part and EVEN put it on. You can’t beat that kind of service. I will always buy Mercedes Benz because of the experiences I’ve had with MB OKC. Top notch organization!!!

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Google Sep 17, 2020
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Google Sep 17, 2020

All good

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DealerRater Sep 12, 2020

This is the third vehicle that we have purchased from Mercedes of Oklahoma City. Jeremy was a friendly, attentive salesman. He found a vehicle that would meet of needs. Color was of the utmost importance and that is what he found.

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Google Sep 10, 2020
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Google Sep 9, 2020

I called to get a quote on a new transmission and Lance was nothing but helpful! They were able to have a very quick turnaround and my car drives good as new! I got it back yesterday and had to drive it to Tulsa today. Everything was flawless! I will only take my car here from now on. Highly recommend.

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DealerRater Sep 7, 2020

Very knowledgeable, friendly and professional. No pressure. Just good guidance and comfortable atmosphere in searching for the right/best vehicle. Would not hesitate to refer friends to Gabriel.

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Google Sep 5, 2020

Great service and luxurious environment. David was helpful

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Google Sep 4, 2020

Had a good experience here. Had to take a freands car in and they cleaned and fixed all i. Good time.

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Google Sep 2, 2020

Super clean and professional staff

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Google Sep 2, 2020

The people are all very nice

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DealerRater Aug 27, 2020

The people here go over and beyond for me every time I bring one of my fleet trucks in. Parts are in stock and turn around time is amazing.

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Google Aug 23, 2020
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DealerRater Aug 18, 2020

Had a great overall purchase experience. Hamblett was very attentive and very knowledgeable about the model and features. Had great answers to all my questions and provided an excellent buyer perspective. Tim was quick at finding the best financing opportunity and delivered as expected. Thank you all for getting all finished in less than a day!

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DealerRater Aug 17, 2020

MBOKC is the best dealership ive ever experienced. A fabulous customer oriented sales professional, Ron White, is not satisfied until the customer satisfied and he strives to ensure this result. Nick, my service representative, is personable, friendly and does an amazing job getting your automobile in and out in a timely manner. Gracious and courteous accurately describes the MBOKC atmosphere. Drive the best, or Uber.

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Google Aug 17, 2020

MBOKC is the best dealership ive ever experienced. A fabulous customer oriented sales professional, Ron White, is not satisfied until the customer satisfied and he strives to ensure this result. Nick, my service representative, is personable, friendly and does an amazing job getting your automobile in and out in a timely manner. Gracious and courteous accurately describes the MBOKC atmosphere. Drive the best, or Uber.

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DealerRater Aug 15, 2020

Andy is everything you would want your salesman to be. He made me feel like I was his only client. Great communication.. Quick responses. Very polite and enthusiastic.

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Google Aug 14, 2020

I called service department and asked how to go about ordering a chrome letter for the back trunk of my car. Tim said he had the exact letter I was looking for so I stopped by and matched it up and the font was spot on so he allowed me to have it. He said when it was originally ordered, 4 months ago, the first customer only needed the numbers so he held onto the letter figuring someone would call in. That would be me 🙂 and it was the exact letter I was looking for. Thank you so much Tim. Customer ...

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DealerRater Aug 7, 2020

We were greeted at the door and had a very good experience with our salesman Hamblett. He was extremely attentive and knowledgeable. We would recommend him to others for a positive car buying experience.

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Google Aug 5, 2020

My experience with Mercedes of Oklahoma City was far more than exceptional!! I felt welcome the minute I walked in the door! It's evident that they are not just a staff but a "team" of experts that strive for excellence!! Brooke and Branden went above and beyond to ensure that the process went smoothly and efficiently from start to finish! The extra knowledge that was provided to me by Brooke helped me to understand the importance and decision to purchase the extra warranties that I will need for extra insurance. Branden walked me thru the process of ...

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Cars Aug 4, 2020

Debra and Bill were awesome to work with. Debra kept me updated through the whole experience. One of the best car buying experiences that I have had (as my wife would say, I've had a few)

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DealerRater Aug 2, 2020

This was the best car shopping experience I’ve ever had. Hamblett listened and provided some wonderful options to choose from. He is very knowledgeable! He shared all of the amazing features and was able to answer all of my questions. The test drives were a blast. The purchase part was quick and easy. He worked will with the team to stay within my budget. I’ve also appreciated his follow up to make sure I’m completely satisfied with my GLE.

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DealerRater Aug 2, 2020

This is A overall great dealership! Hamblett, sold me on the car. He is very professional, attentive, knowledgeable. The dealership is immaculate! Everyone on the team help sealed the deal

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DealerRater Aug 1, 2020

The customer service was top notch! The sales agent was one of the best I’ve ever met! He’s an asset to your company, he never stops until a customer drives off in a Mercedes Benz! Thank Hamblett!!!

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Google Jul 30, 2020
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DealerRater Jul 29, 2020

Frank is just fabulous! I never have to dread bringing one of our cars in. I know I can count him to have things lined up ready to go for me. He always has things running seamlessly, to get me in and out. Genuinely pleasant, friendly guy. True gentleman, always opens the door for me, even when I’m exiting the building! Small act of kindness, that never goes unnoticed. I appreciate your effort Frank! Keep doing you!

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Google Jul 29, 2020
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Google Jul 28, 2020
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Google Jul 28, 2020

Kale is the best!

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DealerRater Jul 26, 2020

I am not an easy client for a salesperson. I’ll admit it. I’m cheap and I don’t like spending money on extravagant things and I really don’t like the feeling of being pushed into a sale. With all that being said, Aslan was amazing, he put me at ease right away. I never felt pressured or rushed in any way. He made the process comfortable and easy which is very rare in my own experience. He knew everything about the car and the options, etc. He always made sure my questions were answered as thoroughly as ...

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DealerRater Jul 21, 2020

I brought in my 2016 C300 to Mercedes-Benz of Oklahoma City at the end of June 2020. I worked with Jesse Thayne and he was excellent. He listened and took precise notes of the concern I had for my vehicle. The process to get the work completed on my car ended up taking a few weeks, but Jesse called me and kept me in the loop every few days until my vehicle was complete. I am happy with my experience with the service department and will definitely be back.

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Google Jul 18, 2020

Thank You Lance McHenry for your outstanding service yesterday. You and your service team were amazing.

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DealerRater Jul 15, 2020

Hamblett assisted on our test drives, paperwork, and sale of our new vehicle. He was extremely kind with our children and put their needs first with snacks and even helped push for the paperwork to move along so we could get out sooner. Hamblett had excellent follow up with the status of our vehicle and scheduling of our onboarding with the system. Excellent job!

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Google Jul 11, 2020

Very friendly service staff.

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DealerRater Jul 9, 2020

Hamblett Kamabi was a nice, polite, knowledgeable guy. He made the process easy, I Would work with him again. And I really really dont like salesman.

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Google Jul 8, 2020

Nick was our service person contact. He was truly a great guy went above and beyond and helped us figure out what we needed to know about our new to us vehicle! Great customer service here even times we have been in and nick was unavailable!

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Google Jul 7, 2020

What a great experience!!! James was extremely knowledgeable and shared such a passion for his job. When we got there we were interested but not sure. He changed all of that for us and made our Afternoon there fun, accommodating and painless! We are super excited for our new car and look forward to doing more business with James and Mercedes-Benz of OKC in the future!

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DealerRater Jul 7, 2020

We've dealt with different SR at several dealerships and James is by far the most KNOWLEDGEABLE and friendly of them all. 100% recommend him!

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Google Jul 7, 2020
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Google Jul 4, 2020

Fantastic! Needed a quick oil change & they fit me in on short notice.

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DealerRater Jul 2, 2020

Hamblett Kamabi was excellent as my MB sales rep. He is both professional and enthusiastic about MB.! He was well versed in all the technology and safety features of my new model GLE 53. The management was also very accessible and accommodating. Brooke Eixenberger in finance was very helpful in setting up my financing and guiding me through all the available protection packages. This is a beautifully appointed dealership. Hamblett has been very attentive after the sale to make sure I’m doing well with my new SUV.

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DealerRater Jul 1, 2020

Andy was a tremendous help in my out of state purchase to ensure that everything went as smooth as possible. He was very professional and communication was great!

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DealerRater Jul 1, 2020

Very enjoyable experience shopping for a pre-owned GLS. She was very knowledgeable about the vehicle, very good at communication, and a pleasure to work with. Highly recommend, Debra!

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Google Jun 19, 2020

My husband and I met friendly smiles, helped us with picking the car I had noticed before when I was there getting service on my other car, I drove the car, Cynthia and our fiance person unable to remember her name was so good to us.

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DealerRater Jun 12, 2020

Your Dealership has been pleasant to deal with. Gabriel has been awesome and always kept me in the loop. Service department friendly as well. Scott

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Google Jun 8, 2020

Very knowledgeable friendly staff. Lots of comfortable seating for customers while you wait. They have free fountain drinks and snacks.

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Google Jun 6, 2020

Very nice place and attentive service

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DealerRater Jun 4, 2020

I had the opportunity to go to this dealership and interact with Tim Back in parts. Not only was Tim extremely professional, patient, and knowledgeable, he was genuinely concerned about my needs as a customer. Tim really went the extra mile to ensure that all my questions were resolved....Thank you Tim!

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Google Jun 4, 2020

Had a great experience picking up what I needed in parts. Thanks Tim!

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DealerRater May 31, 2020

Dealership was clean and was respecting social distancing. Personnel were accommodating and professional at all times. Inventory was our main reason for making the drive to your dealership. You had was we wanted.

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Google May 30, 2020
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Google May 27, 2020

This is what a dealership should be be like. Thank you Andy (internet sales) and Brooke (finance director), you guys are AMAZING!

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Google May 21, 2020

Didn't go there but id love too...tommorrow

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DealerRater May 20, 2020

Very knowledgeable, very professional, Tim is the best if you need help or parts with your vehicle , Thank you Tim for your professional service and quick respond

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DealerRater May 20, 2020

I was well treated when I got a vehicle from this dealership, especially the Client Advisor- Hamblet Kamabi. He went above and beyond to make sure everything was smooth. He took great car of me before during and after the purchase of the car. Keep up the great work and if you need a vehicle check out Hamblet at this dealership.

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Cars May 18, 2020

I had a great experience with the sales team Hamblet, finance-Ron and the service guy -Nick. If you need a vehicle call that guy. Hamblet is awesome. Very knowledgeable and will take care of you before, during and after the purchase of your vehicle.

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Google May 18, 2020

I have a great experience with the car buying process with my client Advisor Hamblet Kamabi and the service advisor Nick. Beautiful and clean dealership with excellent service. I love it.

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Google May 13, 2020

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